NISL is an Authorized Contractor under the Aurora Energy Customer Initiated Works system. As such we can receive and
process your simple connection applications, Solar PV and Network capacity changes, making connections to all ground based network equipment.
Pole top and Overhead to Underground connections will be processed in the same way but the lines work will be sent to an approved
company for a quote. NISL will select the contractor to undertake this task based on price or speed of service.
For all Aurora Consents please fill in one of the forms below and email to Michelle using the link below. Please ensure you submit all drawings and appropriate supporting documentation.
As an Aurora Energy Approved Contractor we are required to have information about Utilities Disputes Services.
If you have a complaint about the service you have received from us on the Aurora Energy Network, you can access Aurora Energy's free complaints service by completing the contact form on their Website .
If Aurora Energy cannot resolve your complaint, you can contact Utilities Disputes, a free and independent service for resolving complaints about utilities providers.
Utilities Disputes Ltd
PO Box 5875, Lambton Quay
0800 22 33 40